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Terms & Conditions

Welcome to Cookstown Cycles website. If you continue to browse and use this website, you are acknowledging acceptance of these terms and conditions. If you disagree with any part of these terms and conditions, please do not use our website. Cookstown Cycles is based in Northern Ireland and is governed by UK law. Our terms and conditions do not affect your statutory rights.

We reserve the right to change or eliminate any part of the website without prior notice. Any changes will be posted on this page.

Cookstown Cycles does not provide any warranty or guarantee to the accuracy, timeliness, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Trademarks

1. All logos and trade names on Cookstown Cycles website are governed by the respective brand owners. 

Ordering

2. By placing an order you agree that all information given is accurate and complete. You will receive an acknowledgement email confirming receipt of your order.  Please note that this does not mean acceptance of your order. Your order constitutes an offer to Cookstown Cycles to buy goods. All orders are subject to acceptance by us, and we will confirm acceptance to you by sending an email that confirms that the goods have been dispatched, thus forming a contract between you and Cookstown Cycles. The contract will relate only to the items dispatched as outlined in the dispatch confirmation email.

3. Cookstown Cycles reserve the right to cancel any order placed on this website without the need to provide explanation or reason should they wish to do so.

Returns

4. We are happy to take back unwanted goods within 30 days from date of purchase. They must be returned in an unused, as new condition, in the original packaging. This can be completed via our returns form.

Privacy

5. We value your privacy and therefore do not disclose information to third parties without your express permission. Cookies are used on this shopping site only to keep track of the contents of your shopping cart once you have selected an item, and to store delivery addresses when you register. You may refuse to accept cookies by activating the setting on your browser, however, by selecting this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you visit our site.

Pricing & Payment

6. Product prices include VAT and all prices are correct at the time of entering. 

7. Product prices and delivery charges are liable to change at any time, but this will not affect any orders that you have received dispatch confirmation. 

8. Payment for goods must be by credit or debit card. We accept payment with Visa, Visa Debit, Paypal, Mastercard, Maestro. Your credit card or debit card will be charged at the point of purchase unless your items are pre-order items in which case we will not charge your credit or debit card until the items are back in stock and ready to be dispatched.

9. Our website contains a large number of products and it is possible that some of the products may be listed at an incorrect price. We will verify prices as part of our dispatch process so that if a product’s price is higher than the price stated on the website we will at our discretion contact you for instructions before dispatching the product, or notify you of rejection of the order.

10. Cookstown Cycles are under no obligation to fulfil an order for goods advertised at an incorrect price. 

Delivery

11. Your order will be fulfilled by the delivery date outlined in the dispatch confirmation email sent to you. Please note that the delivery date is an estimate only. If delivery cannot be completed within 30 days we will offer you a full refund unless there are exceptional circumstances. In such cases we will be in contact with you.